WHAT IS CNI?.
CNI or Creative Network International is a leading multilevel marketing company in South East Asia, offering a broad spectrum of products to consumers, as well as excellent busi ne ss opportunities to aspiring entrepreneurs with minimum capital startup, since 1986.

WHAT IS CNI INTERNATIONAL SPONSORING PROGRAM (ISP)?
ISP means that you may sponsor your family & friends internationally, anywhere, anytime from all over the world.

HOW DO I SPONSOR INTERNATIONALLY?
First, you have to be a distributor of CNI ISPM. You can register yourself online through www.cnimall2u.com.
Second, you can contact your family & friends, show them your personal company provided website, e.g. yourname.cnimall2u.com. You can introduce CNI products to them, by your personal company provided website, email, phone, & etc.
Third, make sure you learn from your sponsor (the person who has introduced CNI to you). Your sponsor will teach you all the necessary tools to help you get started in CNI.

WHICH COUNTRY WILL I BE ABLE TO DO SPONSORING?
Through www.cnimall2u.com, you can sponsor anyone, anywhere, anytime virtually from all over the world. Before going any further, it is advisable to understand the culture and the regulation of any country you want to develop. For historical reason, you are not allowed to develop CNI business in Indonesia, Malaysia, Singapore, and Brunei Darussalam.

WHO SUPPLIES THE APPLICATION FORM & KIT?
Once you’ve registered as a CNI ISPM Member, you can get most of your business tools from your online business centre. Please login www.cnimall2u.com with your Distributor ID & Password.
However, Starter Kit, any basic booklet, and CNI News Magazine have been specially designed for each market and can be obtained through the local CNI Office and Distribution Centre/Business Centre.
Please be reminded that sending any materials and/or product of your own country is a violation to the CNI International Rules & Regulation. It can cause fines, termination, and/or imprisonment.

WHAT SHOULD I DO NEXT IF MY PROSPECT IS INTERESTED TO JOIN?
Ask them to register through web-site of www.cnimall2u.com, or your personal company provided website, and pay the registration fee. Once it is approved and processed, we will inform you about the new distributor.

CAN I JUST SEND THE DETAILS OF MY PROSPECTS TO THE LOCAL CNI OFFICE AND ASK THEM TO CONTACT MY PROSPECTS?
It is very important that the prospect must contact the office personally. This will indicate their genuine interest in learning more about CNI. With this manner, we can start the business right from the very first time.

HOW DO I MAKE CERTAIN THAT I WILL RECEIVE CREDIT AS AN INTERNATIONAL SPONSOR?
You have to advise your prospect to fill in your particulars such as your name and CNI ID number in the application form.

DOES IT MEAN MY RESPONSIBILITY AS INTERNATIONAL SPONSOR ENDS ONE MY PROSPECT SIGN-UP?
As an International Sponsor, you will need to maintain regular communication with your distributor to find out their progress, to guide them to run the business properly, to encourage to attend CNI training and meetings, and to motivate them according to their needs and challenges. Making prospects register is not the ending, it is just the beginning.

HOW DOES MY INTERNATIONAL DOWN-LINE GET CNI PRODUCTS?
The CNI local office or CNI authorised Distribution Centre provides CNI products for your distributors.
Or your international prospect can order online through www.cnimall2u.com for countries without CNI presence.

HOW DO I PROVIDE TRAINING & ASSISTANCE TO MY INTERNATIONALLY SPONSORED DISTRIBUTOR?
As a genuine Network Marketer, you are responsible for the success of any distributor in your organization. Therefore, providing proper training and motivation (using CNI Training System) is your responsibility. CNI Management provides support accordingly.

HOW TO RUN CNI BUSINESS SUCCESSFULLY?
Simple.  Just follow the proven success steps by CNI successful figures and learn from CNI Training System which provides a step by step guidance to make your business run more smoothly.
 
But … the most important step is the implementation of the training program.
 
Remember : With a right map and a right guidance, everyone can achieve what they want in life.

ARE CNI’s PRODUCTS SAFE OR CERTIFIED Halal FOR MUSLIM CONSUMPTION?
All CNI products currently available are Halal and do not contain any ingredients from non-Halal sources or its derivatives.

Most of our products are certified by recognized Islamic bodies, such as JAKIM, JAIN, IFANCA, The Islamic Association of Shandong China, The Chinese Muslim Association Taiwan, and The Juridicat Body of The Chinese Muslim Association Taichung Mosque Taiwan.
This certified Halal status assures that CNI products are manufactured, imported and distributed under the strictest hygienic and sanitary condition in accordance to the Islamic law.

WHAT ARE THE PRODUCTS MARKETED BY CNI?
CNI offers over 200 products across five distinct product lines, such as nutritional and health, personal care and cosmetics, food and beverages, household and auto care, and other exclusive items. These products are marketed under the CNI brand name.

Access To CNImall Business Centre

1) How can I access CNImall Business Centre?
To access, you must first be a valid CNI Distributor. Login to www.cnimall2u.com, go to the login panel found at the top right corner of the homepage, and key in your Distributor ID and ePin to access the distributor-secured site.

2) Do I need to login every time I want to place an order?
Yes, otherwise you will not be able make any purchases.

Orders Processing

1) How do I add items to my shopping cart?
You can add items by using the search engine or browsing through our user-friendly product categories to help you find what you need. Just click on the button to add the item(s) you wish to buy to your shopping cart. Here, you can also make changes to the quantity of items, remove any items, empty your shopping cart, continue shopping or proceed to checkout.

2) How can I delete an unwanted item from my shopping cart?
You can remove an unwanted item from your shopping cart by clicking on the remove button at the far right of each displayed item.

3) Can I have more than one item in a Shopping Cart?
Yes, just click "Continue Shopping" and then continue to shop.

4) Is the ordering process secure?
Yes, it is even more secure than shopping in a supermarket! Our system uses the GeoTrust’s SSL which enables up to 256-bit encryption technology to protect any kinds of personal information you enter. You are totally protected from the time you enter our site until you leave our site.

5) What payment methods do you accept?
We accept VISA/MasterCard and Telegraphic transfer (TT Transfer). All transactions are made in MYR currency (Malaysia Ringgit).

6) After I have placed my order, can I check the status on it?
Yes. You can login to CNIMALL2U Business Centre> Order Record Inquiry. Here, you can see your previous and current order status.

7) Can I use Mozilla Firefox browser to surf www.cnimall2u.com?
Yes, you can surf at 3 main browsers – Internet Explorer, Mozilla Firefox & Google Chrome.

8) What is the encryption strength utilised by www.cnimall2u.com for data transmission?
www.cnimall2u.com is utilising 128-bit encryption for data transmission over the Internet. Therefore, the browser is required to comply with the minimum 128-bit encryption strength.

The strength of encryption is based on the number of possible combinations a lock can have. The more possible combinations, the less likely someone could guess the combination to decrypt the message.

Our servers require the browser to connect at 128-bit encryption (versus the less-secure 40-bit encryption). This may require some end users to upgrade their browser to the stronger encryption level.

www.cnimall2u.com is utilising 128bit encryption for data transmission over the Internet. Therefore, the browser is required to comply with the minimum 128bit encryption strength.

To determine if your browser supports 128-bit encryption:

• Click "Help" in the toolbar of your Internet browser
• Click on "About [browser name]"
• A pop-up box or window will appear.
  • For Internet Explorer: next to "Cipher strength" you should see "128-bit"
  • For Netscape: you should see "This version supports high-grade (128-bit) security with RSA Public Key Cryptography"

If your browser does not support 128-bit encryption, you must upgrade to continue to access the website's secure pages.

9) What should I do to enhance the speed of browsing www.cnimall2u.com?
We recommend broadband internet connection, as there are large amounts of data transfers while browsing our shopping catalogue. Those with 56kbps dial-up connection may still be able to browse through our products, but will experience slow response and/or connection interruptions due to the instability of dial-up connection.

Payment

1) How can I pay for my order?
You may pay by online Credit Card / Debit Card and Telegraphic transfer (TT Transfer) payment, simply by clicking on checkout and selecting either "pay by credit card / debit card" or TT Transfer from the navigation bar.

2) What information do I need to provide to Online Credit Centre?
You will need to provide the credit card’s name, card number, expiry date, type of credit card and the last 3 digits of the card.

3) What amount can I pay through the Online Credit Centre?
You may pay any amount up to your current balance.

4) Can I make a payment immediately after enrolling?
Yes. You can make a payment, provided it is not greater than your current balance.

5) Can I stop payment on my online payment?
Yes, but only if your online payment is pending or has not been processed.

6) What should I do when the message “3D AUTHENTICATION FAILED TO SUBMIT, MAY BE DUE TO SYSTEM ERROR” is displayed at the payment part?
You will have to call the credit card issuer bank to get permission for 3D cardholders. If the problem persists, please press "Print Screen" on the problem and send it to cs@cnimall2u.com. We will find the root cause and advise you accordingly.

7) Why is my payment rejected?
There are a few possibilities:

• Insufficient fund
• Expired card
• Invalid account number
• Issuer bank unavailable on that moment
• Offline payment gateway

8) CIMB Payment Guide Click Here!
 

If this happen, you may wait for 5 minutes in order to proceed. If the problem persists, please press "Print Screen" on the problem and send it to cs@cnimall2u.com. We will find the root cause and advise you accordingly.